NURS 561 - Communication & Relationship Management

Creating an environment that assures effective communication and relationship management is essential for health care transformation. This course examines effective communication, relationship building; and, shared decision-making as processes to change health care settings and situations. Key to success in clinical operations management, the ability to influence behaviors, the ability to work with diversity, shared decision-making , community involvement, and creating medical staff and academic partnerships. Included in the content are concepts of applying principles of self-awareness, fostering a healthy work environment, promoting interdisciplinary collaborative relationships; and, exhibiting effective conflict management skills. The student will be expected to complete 0 hours of clinical activities in a health care setting.
3 credit hours