Technology Policy
Mount Carmel College of Nursing (MCCN) recognizes that principles of academic freedom, freedom of speech, and privacy hold important implications for information technology use and services. The College provides all information technology resources in support of the teaching, learning, research, and community/public service mission of the College and all administrative functions that support this mission. MCCN encourages the use of its information technology resources to share information, to improve communication, and to exchange ideas in support of these purposes.
Censorship is not compatible with the goals of the Mount Carmel College of Nursing. While the College may limit the use of some computers or resources to specific research or teaching missions, freedom of expression will generally be protected. While the College rejects censorship, behavior that constitutes misconduct will not be protected. Such behavior includes, but is not limited to the use of MCCN’s information technology resources in connection with child pornography, harassment of any kind, copyright infringement, theft, unauthorized access, and other violations of the law.
All information technology systems and services, including telecommunication equipment, computer systems hardware, software, and supporting infrastructure provided by the College are the property of the Mount Carmel Health System. Accordingly, Mount Carmel reserves the right to manage all systems and services, including accessing records and other files resulting from use of these resources. Intellectual property and copyright laws may supersede College ownership of specific file content. Use of information technology systems and services should be undertaken with the knowledge that many electronically generated and stored records may be defined as “educational records” subject to the nondisclosure provisions of the Family Educational and Privacy Rights Act (FERPA).
To comply with federal regulations governing tax-exempt organizations, MCCN technology resources may not be used for mass and unsolicited communications used in connection with lobbying (except official College of Nursing activities authorized by the Office of the President) or political campaigns. Communications that in part may contain political information, when sent to a select few individuals and that pertain to professional and work-related issues are permissible. In addition, such resources should not be used for private business or commercial activities, except where such activities are otherwise permitted under applicable MCCN policies.
Students are subject to the terms and conditions in the Confidentiality and Network Access Agreement (click here) that all new students sign at Orientation.
Violations of the Mount Carmel Computer Access Policy may result in disciplinary action. Disciplinary action may range from temporary suspension of email and Internet privileges up to and including termination from Mount Carmel College of Nursing and/or the Mount Carmel Health System.
Access to College and MCHS Hospital Systems
Access to the Internet from any College computer requires student authentication (user name and password). Clinical systems access is only available within the Mount Carmel Health System (MCHS) environment. Passwords expire every six months; a new password must be selected in order to regain access. Per policy and student-signed agreement (click here), passwords are confidential. Students must not share usernames and passwords with anyone.
Tutorials regarding access to Nightingmail (MCCN student email) and CARMELink (student portal) are provided to new students at Information and Registration Sessions; each system requires a student user name and password for access.
Help for College Access
HelpLine ticketing and tracking is through Google Apps and is integrated into Nightingale. Using your MCCN student email (Nightingmail) account, send an email to HelpLine@mccn.edu. You will receive a return email with an assigned ticket number.
Emails received from any email address other than Nightingmail will receive a response indicating the requirement of submitting the request through the student’s Nightingmail account and will delay resolution of any request.
Students who do not have access to Nightingmail:
- call 614-401-6226
- leave a clear and precise message describing your concern
- include your phone number with the message
Phone requests are assigned a ticket number and placed into the same queue as email requests.
Help for MCHS Clinical Systems access
Mount Carmel Health System (MCHS) clinical systems provide access to patient care information while functioning in the role of student nurse in clinical experiences. Clinical faculty provide students with appropriate passwords.
Students encountering problems with access should contact MCHS IR Customer Support, 614-234-8700.
Help for MCHS HealthStream Access
Students enrolled in clinical nursing courses are required to complete annual MCHS student orientation and sign a confidentiality agreement. Nursing faculty will provide detailed instructions for MCHS student orientation.
Use the following instructions when logging into HealthStream using a computer in the MCCN computer lab:
Students who need to access HealthStream from a Mount Carmel Health System computer should check with clinical faculty for instructions.
MCCN and MCHS Email Policy
The purpose of this policy is to define and regulate the appropriate use of Mount Carmel Health System (MCHS) and the Mount Carmel College of Nursing (MCCN) email systems.
The MCHS and MCCN email systems are established for business communications among colleagues employed by MCHS and MCCN and with employees of other organizations.
Email use for personal reasons must be limited and all messages transmitted must be legal, ethical, and follow Mount Carmel standards of conduct.
Any email message that is considered inappropriate by the recipient (i.e., chain letters, hostile, offensive, or harassing message) should be reported to the immediate supervisor, Human Resources, or to Information Resources Customer Support for further action.
Confidentiality of email messages cannot be reassured. Users should be aware that computer operations personnel and system administrators may see the contents of an email message during the performance of their duties.
All email, personal or business-related, is the property of MCHS/MCCN; therefore, MCHS/MCCN has the right to read and monitor any and all messages send through the email system.
All system wide messages to managers or to all colleagues are approved and distributed at the discretion of Communications.
Unauthorized access (i.e., logging in as another user of looking at another user’s messages without permission) is a violation of Mount Carmel Policy.
Any user discovered using the email system inappropriately may be subject to corrective action up to and including termination.
Employees and students who leave MCCN will not retain their email accounts after their departure.
MCCN Graduates and Alumni will keep their MCCN email addresses for six months after graduation.
At 6 months, the email address will be purged from the MCCN email domain and will no longer be accessible.
Student Email (Nightingmail) Access
MCCN provides a student email account (Nightingmail) to each registered student that includes setting up a two-step authentication process for security. Once a student is admitted to MCCN, email communication regarding College business should be conducted exclusively through Nightingmail and not through a student’s personal email account.
Access to student email is provided either:
Note: Duplicate user names will be differentiated with a unique number assigned by College IT staff. Specific user names will be provided to new students prior to the start of the first semester of enrollment.
Students encountering problems with Nightingmail should call 614-401-6226, leave a clear and precise message describing the concern, and include a return phone number.
CARMELink (Student Portal) Access
The CARMELink student portal is password-protected and contains information from a student’s record (final course grades, billing and financial aid information, course schedule, etc.) and direct access to courses in which the student is enrolled (via MyMCCN | Canvas) . The CARMELink username and default password are emailed to a new student’s MCCN email account (Nightingmail).
Access to CARMELink is provided via link from the MCCN website (http://www.mccn.edu > Students). Do NOT use Internet Explorer or Safari as your browser, as these have known issues with CARMELink. Instead, download the latest version of either Google Chrome or Mozilla Firefox at no charge.
Students encountering problems with CARMELink access should e-mail helpline@mccn.edu from their student email account.
MyMCCN | Canvas Access
MyMCCN | Canvas is the MCCN learning management system (LMS). Both CARMELink and MyMCCN use the same username and password for authentication. Access to MyMCCN | Canvas is provided either:
- Via CARMELink > Find the “Quick Links” section located on the left > Click on My MCCN | Canvas
- PREFERRED METHOD: via Internet browser at http://mccn.instructure.com
- Via link from the College website: http://www.mccn.edu > Students
- Username and password to My MCCN | Canvas: same as CARMELink
Students encountering problems with access should email HelpLine@mccn.edu from their student email account.
It is strongly recommended that students become familiar with Canvas and its navigation before class begins. Access is available 30 days prior to the start date of the specific course.
Online Courses
Any student who enrolls in an online course must have a minimum level of computer competency in order to be successful. Tutorials are provided to assist the student to develop or refresh computer skills. All tutorials are to be completed prior to starting an online course.
Computer Specifications for Online Courses
The following are required computer specs to consider when purchasing a new device for a student.
NOTE: Regarding ExamSoft: ExamSoft is used for testing at MCCN. Chromebooks are not compatible with ExamSoft so please avoid these devices or ensure that you have an alternative, compatible device to use for testing. Resource: Compatible devices for ExamSoft (Examplify)
Operating System
- Windows 10 or Mac OS X 10.13 or newer
Processor (CPU)
Display and Video Card
- 1280x720 resolution or higher
- Dedicated video card
Hard Drive
- 500 GB or larger hard drive (SSD preferred)
Memory (RAM)
Removable Storage
- USB flash drive (32GB or larger)
Software
- Microsoft Office Suite
- PDF reader such as CutePDF Writer, PDFCreator, or Adobe
Networking
- Ethernet or Wireless card that supports 802.11 b/g/n protocol
Multimedia
- Headset with microphone and webcam are all required.
Other
- Install an additional browser other than Internet Explorer or Safari. Mozilla Firefox or Google Chrome is recommended
- Extended warranty (2-3 years) is recommended for laptops. Consider purchasing a backup battery as well
- Make sure to have physical copies of the install disks for any additional software purchased with the device. This will include software keys or licenses needed should a reformat be needed
- Ensure you have everything needed to connect and use your systems, including power cables, USB cables, and Ethernet cables
Social Media and Photography Policy
At Mount Carmel College of Nursing (MCCN) we understand that all media, including social media, such as Facebook, Twitter, YouTube, Blogs and LinkedIn, photography, marketing, among others, are powerful and important communication channels that can significantly impact our community and our organization’s reputation and brand loyalty.
To assist in managing and posting information on such sites, the College has developed a policy and guidelines to help clarify how best to enhance and protect professional and personal reputations when participating in social media. This policy applies to all faculty, staff, students, and alumni in association with College social media accounts.
By participating in College activities within all College programs, students consent to photography, video, or other image use through all related social media platforms, publicity, or other means of dissemination. To opt-out of consent, please email collegerelations@mccn.edu.
Social Media Protocol at Mount Carmel College of Nursing
The purpose of using social media channels at the College is to support the mission, vision, programs, and services of the College and to effectively communicate news, issues, and events with the community and among key stakeholders.
All College sponsored social media sites will be administered and monitored by the MCCN Marketing & Communications Department to ensure brand positioning. All information for posting should be sent directly to the Marketing & Communications department. The College has the right to remove comments and content from its social media sites if they compromise privacy, contain inappropriate language, are deemed inaccurate, or impact organizational integrity.
The general social media guidelines and policies of Trinity Health, the MCCN parent organization, must be taken into consideration, where applicable, when using social media channels.
Mount Carmel College of Nursing Social Media Strategy
Social media initiatives at the College are designed to connect key stakeholders, establish relationships and a sense of community, and help maintain brand loyalty.
The strategy behind the College social media is to create a social community for MCCN students, faculty, alumni, prospective students, and other key stakeholders to encourage dialogue and aid in brand loyalty. Participation will be encouraged through various marketing and communications initiatives including: articles in campus paper, emails to students and faculty, posting on CARMELink, placing social media icons on the College website homepage and utilizing icons when appropriate for advertising.
Mount Carmel College of Nursing Comment Policy
Comments on the College’s various social media sites are encouraged and it is hoped you will join the discussions. The College cannot respond to every comment and reserves the right to remove posts that:
- Post advertisements or solicitations of a business.
- Post chain letters or pyramid schemes.
- Impersonate another person.
- Allow any other person or entity to use your identification for posting or viewing comments.
- Post the same note more than once or “spam.” Infringe on the rights of any third party, including intellectual property, privacy or publicity rights.
- Are unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity as determined by MCCN in its sole discretion.
- Are abusive, illegal or disruptive, or that otherwise fail to conform to these Terms and Conditions.
By posting any comments, posts or other material on MCCN-sponsored social media, you give Mount Carmel College of Nursing the irrevocable right to reproduce, distribute, publish, display, edit, modify, create derivative works from, and otherwise use your submission for any purpose in any form and on any media.
Finally, you agree that you will indemnify Mount Carmel College of Nursing against any damages, losses, liabilities, judgments, costs or expenses (including reasonable attorneys’ fees and costs) arising out of a claim by a third party relating to any material you have posted.
General Guidelines for the Safe Use of Social Media Tools
Confidentiality:
- Do not post confidential or proprietary information about patients, faculty, staff, alumni or other students.
- Key College stakeholders must still follow the applicable federal requirements such as FERPA and HIPAA in cyberspace and adhere to all applicable College privacy and confidentiality policies.
- Individuals who share confidential information do so at the risk of disciplinary action or dismissal.
Personal privacy:
- Avoid publishing personal contact details where they can be accessed and used widely by people you did not intend to see them. It is better to contact an individual outside the collaborative space if you want to take something off-line.
- Respect copyright and fair use:
- Always consider copyright and intellectual property rights when utilizing social media sites.
MCCN logos for endorsements:
- Do not use the MCCN logo or any other College images or iconography on personal social media sites.
- Be cognizant of pictures of students in their uniform where the MCCN logo can be seen.
- Identify yourself:
- When discussing the College or its business, always identify clearly who you are, what your role is at the College and publish in the first person.
- Use a disclaimer when appropriate.
Disclaimer:
- If you are publishing information about the College or your role at the College you should use a disclaimer along the following lines: “The views expressed on this site are my own and don’t reflect the views of my employer.”
Personal responsibility:
- You are personally responsible for content you publish using social media tools. Remember that what you publish will be public for many years. There is no complete delete online.
Liability:
- Always remember that the same laws, professional expectations, and guidelines for interacting in person also apply online.
- Individuals are liable for anything they post to social media sites.
- This policy is not inclusive of all situations related to social media.
Personal judgment:
- If you feel even slightly uneasy about something you are about to publish, the chances are you shouldn’t do it. Before posting anything think about the consequences of what would happen in the event that it becomes widely known (for example printed in a newspaper or posted on a billboard) and how that would impact everyone involved.
- Search engines can retrieve posts years after they were created or deleted and communications can be forwarded or copied. There is no complete delete online.
Respect:
- Do not use ethnic slurs, personal insults, obscenity, or engage in any conduct that would be unacceptable in the College workplace.
- Always consider others’ privacy and avoid discussing topics that may be inflammatory (e.g. politics and religion).
Etiquette:
- Before your first contribution on any social media site, it is a good idea to observe the activity on the site for a while before launching in yourself to get a feel for the style of contributions, the nature of the content and any ‘unwritten’ rules that other contributors might follow.
- Don’t pick fights by escalating heated discussions.
- Be conciliatory, respectful and quote facts to lower the temperature and correct misrepresentations.
- Never contribute to a discussion if you are angry: leave it, calm down, and return to it at a later date when you can contribute in a calm and rational manner.
Terms of service:
- Obey the Terms of Service of any social media platform employed.
Professional Organization Guidelines:
Refer to professional organization guidelines for further recommendations, principals and policies:
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